Case Studies

Riccardo Mudrak - Agency Express Swindon Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.Riccardo first became aware of the Agency Express franchise opportunity when his mother, a long-standing client of Agency Express found that an established franchise had become available within the area. With family insights to the industry and with a background in retail and manual labour, Riccardo felt that the Agency Express franchise...

Bert Bigaignon - Agency Express HarlowBert Bigaignon launched his Agency Express franchise in September 2018. Following a 15-year career in the supply and maintenance of fitness equipment, Bert decided that it was time for a new challenge and a change in his work-life balance.After researching available franchise opportunities via a range of specialist websites, Bert made the decision to pursue a career in franchising, and found that the Agency Express was most suited to his mixed managerial and...

Gemma Vettraino - Agency Express Bury St EdmundsGemma Vettraino launched her Agency Express franchise in November 2017. Previously a Human Resources Manager of 15 years Gemma felt it was time for a complete change of direction. She was drawn to the idea of owning a business and to the unique benefits that came with being her own boss, but having a young family security and flexibility were high on her list of prerequisites. After much consideration Gemma made the decision to pursue a career in f...

‘I always felt like there was something missing. Something more I could be doing with my time’I worked in finance all my career. I trained as accountant, worked in banking and then at a real estate investment company. My jobs were always really challenging, and I really enjoyed them... but I always felt like there was something missing. Something more I could be doing with my time. I started looking for opportunities to work out where to take that next step. I found the Mathnasium franchise...

‘It’s so much more rewarding than my other jobs. That’s the stand-out thing I enjoy about the business and the most satisfying element of it’It shouldn’t happen to a franchisee – but, in Dan Tregoning’s case, it did. He was only eight weeks into the launch of his maths tuition franchise within the Fulham franchise territory when Coronavirus swept the UK and he was forced to close his doors.The situation could have been catastrophic but Dan, a highly experienced businessman, found it propelled hi...

Betterclean Services Exeter & Taunton franchisee Caroline Spiller has been at the helm since November 2016 and has a real passion for her business and excellent customer service I’m sometimes asked why I took on Betterclean, or, more specifically, a cleaning business. After all, this is not a glamorous industry! However, the services we provide are essential to the smooth running of our client workplaces. I knew I could add value to the client relationships, and differentiate from other cle...

Get Ahead Leeds franchisee celebrates the third anniversary of achieving her dream to run her own business.Get Ahead Leeds, led by franchisee Fiona Ibbetson, is celebrating its’ third anniversary after launching in January 2018. Fiona Ibbetson had always wanted to run her own business. After 20 years of managing teams and delivering exceptional customer service across multiple sectors, Fiona discovered the Get Ahead franchise and knew she had met her perfect match. Three years have since fl...

David, the last time we spoke you were undertaking the decision to concentrate on building a new CRM system, rather than franchisee recruitment. How has that experience been for you? 3 years ago, we took the decision to take Optic-Kleer franchise apart and piece it back together. We did this whilst we only had 30 franchisees. When we are ready to do so, which we are now, we can scale up fast, safe in the knowledge that the system is perfect. We tested the software for over 18months. This rem...

We joined Spaghetti Maths in January 2020 with our territory in the Knebworth area. We both loved the idea of working with young people and really enjoyed the activities that David and Andy showed us when we visited them in Nottingham. Alex even joined in with one of the sessions and knew right away it was for us.  After the initial training, which covered everything we needed to know to get started, we were booked into our first schools almost immediately. They are so much fun to delive...

I was looking for new opportunities when Spaghetti Maths popped up! I love working with children and Spaghetti Maths seemed like such fun! The team at Spaghetti Maths supported me through the whole process and delivered a great initial training program. It included everything I needed to know to get started from marketing to activity delivery. By day two I was even contacting my first schools! Although I've only just set up my business I'm really excited about the future. I can't wait to st...

I started operating Spaghetti Maths in the Coventry area in February 2019. Within the first 3 months I achieved 50% of my investment as turnover! The Spaghetti Maths team at head office helped me to set up the business which was crucial for my success, and I am able to seek and get solutions for any issues in running my Spaghetti Maths business. It's my 4th month and I started running 9 clubs for the summer term which is a remarkable achievement. The good thing is that I've had to double some...

Franchisee Case Study with John Houghton After 20 years helping build Enterprise Car Rentals into a UK market leader, John Houghton was enjoying a great corporate career with all the perks. What he really wasn’t enjoying however, were the 80-hour weeks, the five-hour daily commute and not spending enough time at home with his family. The 20-year work anniversary seemed like the appropriate time to try and reclaim some balance. “I was confident that I wanted to have my own business, rather than...