Sponsored by the Royal Bank of Scotland, these unique awards are based on feedback from thousands of actual franchisees. To be considered as a finalist, the company must previously have taken part in the Franchise Satisfaction Benchmark survey; in the survey, franchisees are asked to anonymously score the franchisor on qualities such as initial training, ongoing support, relationship with their franchisor and whether they would recommend their franchise to a prospective franchisee. Director of S...
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