Case Studies

A former sous chef who spent more than two decades working in some of the Cotswolds' best-known hotel kitchens is cooking up a new career with the launch of oven cleaning service Ovenu Cirencester. Spencer Cross, who lives in the market town and has worked in hospitality since leaving college in 2002, is now taking his expertise from commercial kitchens into clients’ homes. His career has included roles at The King's Head Inn in Bledington, The Swan Inn in Swinbrook and Hyde House, the weddi...

Travelosophers has unveiled the Travelosophers Academy, a brand-new training and development programme designed to help people with little or no previous travel industry experience launch successful homeworking travel businesses. Created as a structured and comprehensive learning journey, the Academy has been developed to give new franchisees the knowledge, commercial skills and confidence needed to build thriving businesses while delivering exceptional customer service. The business is curren...

After a decade helping people secure mortgages from a home office, Tim Smart is embarking on a new business venture with the launch of oven cleaning service Ovenu Guildford.The 47-year-old, who was born and raised in Godalming and now lives in the Guildford area, decided to continue working for himself while building a business that would allow him to spend more time working locally and meeting customers face-to-face.Looking for a business opportunity offering both independence and support, Tim...

When people invest in a franchise, they are investing in much more than a business model. They are investing in a brand, a reputation and a proven way of doing things. Over the last ten years, TrustonTap has built a trusted reputation amongst families seeking care at home and carers looking for rewarding, flexible work. Customers have left more than 1,100 independent reviews of TrustonTap carers, consistently rating them for Quality of care, Value for Money and Reliability. Families regul...

Simon Kirkby, who is celebrating 20 years running oven-cleaning business Ovenu Wirral South, reckons he has personally restored the shine to more than 10,500 ovens.Operating as a two-person team since 2014, the business surpassed £1m in sales last year, reflecting its continued growth. Its newest technician, Colin Gilbert, joined in 2024, and Simon’s ambition is to put a third van on the road to meet the rising demand. Customer loyalty plays a key role in this success, with Simon estimating that...

Before Richard joined Caremark, he was already used to running a franchise business and leading people. He knew how to manage performance and build a team. He also understood the importance of keeping standards high. What he wanted next was a business that still used those skills. But he also wanted one that made a direct, positive difference in his local community. “Leading over twenty employees has given me the necessary experience to empower teams and new employees entering the business.”...

Before joining Caremark, Dev spent nineteen years working for a McDonald’s franchise. As an area manager, he oversaw 11 branches and led a team of more than 500 employees. Jyoti worked as a security officer at Heathrow Airport. She had always wanted to move into a customer service role because that was the part of her work she enjoyed most. They shared the same moral values and a strong interest in serving their community. After the COVID-19 lockdown, they began to look seriously at how they...

Franchisor, co-founder and director of Screen Rescue, Amanda Hilario recently caught up with franchisee, Adam Collins and said, “We are absolutely delighted to introduce our genuine motorhead franchisee, Adam Collins:Adam was made redundant in 2023 after working in the Security sector for 20 years, where he worked his way up the chain to managing national and regional clients along with 300 employees and saw his redundancy as an opportunity for a new challenge - doing something where he could en...

Surging demand has prompted Dean Chew, owner of Ovenu Leeds North West, to recruit a new oven technician to support his growing client base.The move comes as the oven cleaning service surpasses an impressive 2,000 five- out-of-five star reviews on respected customer feedback platform Trustist - underlining a reputation for consistently high-quality service.Dean is currently fully booked several weeks ahead and regularly completes three to four oven cleans per day, often working weekends to keep...

fit20 Kingston upon Thames has officially opened, marking the third studio for West London operator Attila Leb and a significant milestone for the growing UK network. Having launched his first studio in fit20 Chiswick in 2019, followed by a second in fit20 Uxbridge, Attila has steadily built a multi-site operation grounded in consistency, member results and long-term thinking. His latest opening in Kingston upon Thames reflects both the strength of the fit20 model and the increasing demand f...

Launched by Anne Mattei, PILAT3S De Pijp became Amsterdam’s first standalone PILAT3S studio – blending design, movement and community. First-year highlights: 4,300+ monthly visits95 classes per weekHigh community engagement & wellness events Today, PILAT3S De Pijp is a benchmark for boutique Reformer Pilates in Amsterdam. Proven results: Breakeven in 3 monthsPayback in 12 months Just last year, Anne Mattei opened the first PILAT3S standalone studio in De Pijp, Amsterdam. Motivated by pa...

Nurse Next Door is delighted to share that Karen Patel, CEO of Nurse Next Door, has been named Most Influential CEO 2026 – Home Care Services (Greater London) by CEO Monthly.While the award recognises Karen’s leadership, it also reflects the strength of the Nurse Next Door brand as a whole. It highlights the positive impact the organisation continues to have across the home care sector for customers, caregivers, franchise partners, and local communities.What Influence Really Means in Home CareIn...