Sales Franchises

The ActionCOACH community raised more than £100,000 for charity following the latest Kent Rhodes Challenge, which saw participants take on the spectacular landscapes of the Peak District over the first weekend in June.Held in memory of much-loved and respected ActionCOACH franchise partner Kent Rhodes, who passed away following a courageous battle with cancer in 2018, the annual event, now in its eighth year, brought together franchise partners, clients, team members, family and friends from acr...

On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise funds for Cancer Research UK.With temperatures reaching around 25°C, the route proved to be as demanding as it was rewarding. Surrounded by dramatic fells, crystal-clear water and breathtaking views around every corner, there were moments when the scenery quite literally stopped people in their tracks...

Fast-growing Asian street food franchise Chop & Wok Express has continued its rapid nationwide and international expansion, with 18 stores now operating across its growing franchise network.The brand has strengthened its presence in high-footfall travel locations with the launch of new train station stores in Southampton and Hayes, targeting commuters and on-the-go consumers seeking fast, fresh Asian cuisine.Further expanding its flexible footprint strategy, Chop & Wok Express has also introduce...

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.In those moments, the distinction is not simply between having a process and following it. It lies in understanding the mechanics of a building insurance claim and, more importantly, the commercial realities behind them.At Concept Claim Solutions (Leatherhead and West Surrey), Pierre...

A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house.Despite accepting that subsidence had occurred, the insurer declined the claim. It asserted that the conservatory foundations were defective because they were not sufficiently deep for the prevailing ground conditions and adjacent planting. On this basis, the insurer relied on a policy exclusion for faulty design or workmanship...

1. Context and ChallengeFollowing a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water from several homes, including the customers’ property.Despite this clear context, the insurer initially recorded the loss as storm damage rather than flood damage. This early misclassification had significant consequences: inappropriate inspections were arranged,...