Business Consulting

A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house.Despite accepting that subsidence had occurred, the insurer declined the claim. It asserted that the conservatory foundations were defective because they were not sufficiently deep for the prevailing ground conditions and adjacent planting. On this basis, the insurer relied on a policy exclusion for faulty design or workmanship...

1. Context and ChallengeFollowing a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water from several homes, including the customers’ property.Despite this clear context, the insurer initially recorded the loss as storm damage rather than flood damage. This early misclassification had significant consequences: inappropriate inspections were arranged,...

A proud moment unfolded on 26th February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims Awards.The Modern Claims Awards is a nationally recognised event celebrating excellence across the UK insurance and claims sector. Bringing together insurers, brokers, loss assessors, loss adjusters, and service providers, the awards shine a spotlight on those shaping the future of the sector and making a lasting impac...

“I am growing a network of professional development experts throughout Europe.” Uwe, Europe“The resources, programs and support have been invaluable for scaling my training company.” Darko, Europe“I highly recommend these programs for clarity and overcoming barriers!” César, Australia“The 5-day sales and leadership training session in Helsinki was world-class.” Petri, Europe“I’m building a business to empower others and enjoying the collaboration and flexibility.” Abrar, Middle East"Brian Trac...

ActionCOACH, the world’s number one business coaching franchise, has just supercharged its UK network with the addition of two standout franchise partners. Kieran Harris (pictured) and Vern Dercksen may hail from very different backgrounds, but they’re united by one clear mission: to help business owners achieve sustainable, measurable growth.Armed with decades of leadership experience, a passion for transformation and the full force of ActionCOACH’s proven sytems, Kieran and Vern are off to a s...

Oven Wizards are pleased to report another fantastic year in 2025. Business performance has grown across all our Wizards, with a fantastic finish to the year achieved with another very busy December. New Wizards continued to join in 2025, both by investing in a resale or in a brand-new Oven Wizards Territory.Despite the continuing economic challenges our Wizards are reporting a continuing rise in demand for their excellent oven valeting services. This is underpinned by the reputation of the O...