Supplies Franchises

On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise funds for Cancer Research UK.With temperatures reaching around 25°C, the route proved to be as demanding as it was rewarding. Surrounded by dramatic fells, crystal-clear water and breathtaking views around every corner, there were moments when the scenery quite literally stopped people in their tracks...

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.In those moments, the distinction is not simply between having a process and following it. It lies in understanding the mechanics of a building insurance claim and, more importantly, the commercial realities behind them.At Concept Claim Solutions (Leatherhead and West Surrey), Pierre...

A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house.Despite accepting that subsidence had occurred, the insurer declined the claim. It asserted that the conservatory foundations were defective because they were not sufficiently deep for the prevailing ground conditions and adjacent planting. On this basis, the insurer relied on a policy exclusion for faulty design or workmanship...

1. Context and ChallengeFollowing a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water from several homes, including the customers’ property.Despite this clear context, the insurer initially recorded the loss as storm damage rather than flood damage. This early misclassification had significant consequences: inappropriate inspections were arranged,...

A proud moment unfolded on 26th February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims Awards.The Modern Claims Awards is a nationally recognised event celebrating excellence across the UK insurance and claims sector. Bringing together insurers, brokers, loss assessors, loss adjusters, and service providers, the awards shine a spotlight on those shaping the future of the sector and making a lasting impac...

After being made redundant, Sam Ralph began exploring franchise opportunities online and attended the Franchise Show at the NEC. His search led him to Agency Express, where the combination of low running costs and strong earning potential made the decision an easy one. I considered multiple franchise opportunities, but I was always brought back to the Agency Express due to the low running costs of the business against the earning potential and the support offered to franchisees. Before joini...