
David, the last time we spoke you were undertaking the decision to concentrate on building a new CRM system, rather than franchisee recruitment. How has that experience been for you? 3 years ago, we took the decision to take Optic-Kleer franchise apart and piece it back together. We did this whilst we only had 30 franchisees. When we are ready to do so, which we are now, we can scale up fast, safe in the knowledge that the system is perfect. We tested the software for over 18months. This rem...
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