Office Based Franchises

Paul Cheetham, franchisee for Bolton and Wigan, has been named a finalist in the Customer Focus Award at the prestigious 2026 BFA HSBC UK British Franchise Awards. The award celebrates franchisees who consistently go above and beyond for their customers, delivering exceptional service and creating a lasting positive impact. Paul's selection as one of only three finalists nationally is a testament to his unwavering commitment to putting customers first.Since joining Concept Claim Solutions in Aug...

The ActionCOACH community raised more than £100,000 for charity following the latest Kent Rhodes Challenge, which saw participants take on the spectacular landscapes of the Peak District over the first weekend in June.Held in memory of much-loved and respected ActionCOACH franchise partner Kent Rhodes, who passed away following a courageous battle with cancer in 2018, the annual event, now in its eighth year, brought together franchise partners, clients, team members, family and friends from acr...

We’re absolutely delighted to share the wonderful news that Sarah Sanders, Extra Help’s outstanding Director of Operations and owner of Extra Help South Hams, Torbay, West Devon and Bude, has been announced as the winner of the 2026 Encouraging Women into Franchising (EWiF) Employee of the Year Award! This is an incredible achievement and a well deserved recognition of Sarah’s dedication to strengthening our franchise network and supporting franchisees to build their own home help businesses...

On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise funds for Cancer Research UK.With temperatures reaching around 25°C, the route proved to be as demanding as it was rewarding. Surrounded by dramatic fells, crystal-clear water and breathtaking views around every corner, there were moments when the scenery quite literally stopped people in their tracks...

When you’re thinking about investing in a franchise, there’s one thing you absolutely deserve to know: Are the existing franchisees genuinely happy? Not just coping. Not just fine. But are they thriving, proud, and confident about their future?Because choosing a franchise is about choosing a partner, a system, a culture, and a positive future. Nothing reveals the truth about a franchise more clearly than the voices of the existing franchisees, who are living, breathing and working with it every...

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.In those moments, the distinction is not simply between having a process and following it. It lies in understanding the mechanics of a building insurance claim and, more importantly, the commercial realities behind them.At Concept Claim Solutions (Leatherhead and West Surrey), Pierre...