The Best Franchise Awards are based on feedback from the Franchise Satisfaction Benchmark programme, coordinated by survey specialists WorkBuzz. Each year it sees thousands of franchisees answer 32 questions about their franchise ownership experience via a confidential online survey, to generate an overall Franchise Satisfaction Benchmark score. Right at Home’s owners’ feedback resulted in an overall score of 92%, putting it among the best performing franchises and leading to automatic recognit...Read More
Right at Home
No. Of Franchisees
Break Even In
An award-winning franchise model from a company that cares; Right at Home delivers exceptional care that helps people to live independently, and with dignity, in their own homes.
A trusted care provider
Established in the UK in 2010 by CEO, Ken Deary, Right at Home delivers care and companionship that makes a real difference to the lives of clients and their families. Right at Home believes in going much further than traditional care models, offering a holistic approach that addresses both its Clients’ physical and emotional well-being, and delivers peace of mind to their loved ones.
Right at Home’s drive to exceed Client expectations has led to it becoming the most highly rated national homecare group on the UK’s leading independent homecare review website, homecare.co.uk, with an overall Client review score of 9.8/10.
Its commitment to person-centred support has also been recognised by Care Regulators, with 100% of locations regulated by the Care Quality Commission rated Good or above, and 27% rated Outstanding overall.
A brand you can count on
With more than 60 offices across the UK, Right at Home has grown to become one of the most successful management franchises in the country, with multiple industry awards to its name.
It is synonymous with exceptional franchisee support and holds a record for having achieved 5-star Franchise status for eight consecutive years, based upon anonymous Franchisee Satisfaction Benchmark surveys; the only UK home care franchise to do so.
The Right at Home franchise benefits from 10 years of successful trading in the UK, and the collaborative efforts of all its franchise partners have helped to create an engaged and supportive community of business owners, who actively contribute to the development of their brand.
A growing market
Unlike other sectors, the need for homecare services does not fluctuate with changing economic conditions.
The Right at Home franchise has demonstrated the resilience of its model by achieving month-on-month network growth to date throughout the Coronavirus pandemic, with franchise owners describing franchise support though this period as ‘phenomenal’.
“I think the response from National Office throughout this pandemic has been exceptional. We have been provided with every tool we could have asked for and in addition, the provision of PPE during a time of very short supplies has significantly given me peace of mind that my staff and Clients would be given the safest care possible through this pandemic.” RaH franchisee, taken from an independent and anonymous Workbuzz Franchisee Satisfaction Survey, May 2020.
The UK’s ageing population is rising exponentially, and demand for care in the home has never been higher. 15 million over 65s live in the UK, of whom 70% say they would prefer to receive care at home. This is projected to double by 2030.
The Right at Home Opportunity
Right at Home offers a sustainable, recession-resilient business model that is perfectly positioned for people’s growing preference to be supported in the comfort and safety of their own home, where they can maintain their chosen daily routines.
With care services ranging from an hour’s conversation and companionship, through to managed live-in and complex care packages, it offers a viable alternative to residential care and supports Clients to manage their own care where possible.
This management franchise model is an opportunity for franchisees to grow their own outstanding care company in their local community, with the expertise of a global brand.
Right at Home’s tried and tested model is robust and has had consistently strong group sales and returns over its decade of trading history. As a market leader, franchise owners are well-positioned to benefit from the brand’s global reputation and build a profitable future with long-term sustainability.
Previous experience of the care industry is not required. Right at Home support new franchisees to recruit an experienced care manager to oversee care delivery, and their comprehensive programme of training and ongoing support gives franchisees all the tools and guidance they need to grow and maintain an exceptional care company.
Franchisees will also benefit from all the collective experience, expertise, best practice and knowledge of Right at Home’s network of 60+ successful franchises.
Room for growth
Though the Right at Home franchise is growing from strength to strength, there are still plenty of opportunities for franchisees to move into lucrative, new territories. Right at Home territories are typically larger (in terms of population aged 65+) than those offered by other care franchise companies. This gives franchisees the best possible chance for success and for sustainable growth in their area over the terms of their franchise.
If you’ve got the passion and ambition required to join us in building a homecare business you can be truly proud of, get in touch to receive more information and learn about our regular Discovery Sessions.
Triple Success for leading care franchise Right at HomeRight at Home is delighted to receive a trio of entries in What Franchise’s highly coveted 100 Influential Women in Franchising list for 2020. The annual list celebrates and champions key figureheads across the franchising industry. Right at Home UK’s Chief Operating Officer, Lucy Campbell, is included in the Services and Care category; Amy Patel Popat, Co-Franchise Owner of Right at Home Solent, features in the Rockstar...Read More
Right at Home UK’s Chief Operating Officer is named ‘Woman Franchisor of the Year’ at national awards Leading homecare provider Right at Home UK is thrilled to announce that its Chief Operating Officer, Lucy Campbell, has won a national franchising award. On Wednesday 21 October at the NatWest EWiF (Encouraging Women into Franchising) Awards, Lucy was named the winner of the highly coveted ‘Woman Franchisor of the Year’ Award. The award was open to women in Senior Management roles an...Read More
Right at Home, are excited to announce the launch of their new podcast, Focused on Franchising. Hosted by Right at Home’s Franchise Recruitment Manager, Kate Dilworth, the podcast is aimed at anyone who is thinking about starting their own business, to help them make informed decisions. It will cover why franchising offers a fantastic way to reduce risk, as well as bust some myths around franchising. Right at Home is a franchise which has supported over 60 franchise owners to build successfu...Read More
Homecare franchise for Right at Home within the Bournemouth and Poole franchise territory has been named Homecare Provider of the Year at The Bournemouth Daily Echo’s 2019 Proud to Care Awards. The homeacare franchise for Right at Home Bournemouth and Poole has been operating since October 2012. The homecare franchise provides high-quality care and support to people who wish to continue living independently in the comfort of their own home. It offers a wide range of person-centred ser...Read More
Franchisee Case Study with John Houghton After 20 years helping build Enterprise Car Rentals into a UK market leader, John Houghton was enjoying a great corporate career with all the perks. What he really wasn’t enjoying however, were the 80-hour weeks, the five-hour daily commute and not spending enough time at home with his family. The 20-year work anniversary seemed like the appropriate time to try and reclaim some balance. “I was confident that I wanted to have my own business, rather than...Read More
The Natural progression to continue his passion for helping othersJoe, the proud of owner of the Right at Home Cardiff & Newport franchise held previous experience in helping others during his past role as a police officer. Joe held a real passion for aiding those in need, and for many years his main aim was to make the streets of Cardiff a safer place. The only issue Joe had personally, was the fact that he wasn't helping himself to achieve his own set goals. Just like you and I have at some st...Read More
"Hello, my name is Kev Popat and I'm the proud Managing Director of Right at Home Solent, which I opened in June 2015""Most of my childhood was spent with my grandparents as we were brought up in a joint family home. I always look back with such fond memories of growing up in this home. The very thought of my Gran receiving care from someone that had no interest in her is precisely the reason I'm here today. "My wife Amy comes from a family of entrepreneurs. We both had great jobs, but after a f...Read More
Sutton & Epsom FranchiseeTim Haigh was vital to the Right at Home franchise development, as he became their inaugural franchisee for the United Kingdom. This feat presented further determination for him to make a success of his purchased territory. Thirty-six months into operating his franchise territory and the hard work is paying dividends – with his Franchise care home’s reputation established within his Sutton and Epsom territory. Tim is currently billing over 1,000 hours a week and is...Read More