Five years after the pandemic transformed how we work and learn, businesses are still trying to strike the right balance between online and face-to-face interaction. Although online meetings and virtual training have become second nature, two fifths (41%) of businesses have increased their expectations for in-person working over the past year*. So, there’s growing recognition – across industries – that nothing replaces time spent in person.It’s the same in franchising. For franchisees, the mix o...
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